FAQs

New pieces arrive in drops. Before the doors open you can preview every piece, without prices. When the doors open, prices appear and the first person to complete payment takes the piece home.

No. Every piece is one of one and there are no holds, so it's fair to everyone: whoever completes payment first takes it home. If a payment fails, the piece goes straight back on sale.

Tap Want this on a piece in a drop's preview and we'll remind you before the doors open, by email and, if you turn them on, by notification. You'll need to sign in; signing in creates your account, with no password.

Yes. Leave your email in "Hear when the doors open" on our home page and confirm it from the email we send. We'll write once when a drop is announced and once when the doors open, and every email has a link to stop.

No, you can check out as a guest. An account lets you tap Want this, save your address for next time and see your orders.

Vintage sizing differs significantly from modern clothing. We provide precise flat-lay measurements (bust, waist, hip, and length) in every single product description. We strongly recommend comparing these measurements to a similar garment you already own that fits you well!

Because vintage fabrics are precious and possess a past life, we recommend gentle hand washing in cool water with a mild silk-safe detergent, or professional dry cleaning depending on the fabric care label.

Every piece is graded Excellent, Good or Fair, and every major flaw we find is described and shown in its own photo. These pieces have lived before; we tell you exactly how. See the condition guide.

Because our pieces are rare and one-of-a-kind, we do not offer cash refunds for change of mind, buyer remorse, or incorrect sizing. However, full-priced items are eligible for a 3-year store credit if returned within 14 days of delivery. This doesn't affect your consumer guarantees under the Australian Consumer Law. See shipping and returns.

Special drop items, promotional pieces, and items purchased using discount codes are final sale and cannot be returned for store credit.

Yes! We offer tracked international standard ($35) and international express ($50) shipping via Australia Post. For our US shoppers, the price you see at checkout is entirely all-inclusive of tariffs so you won't face any surprise fees upon arrival.

Orders are carefully packed and dispatched from our studio in Ballarat, Victoria. Standard domestic shipping takes up to 6 business days, while express takes 2 to 3 business days (or next-day for metropolitan SA).

Yes. Choose your currency from the Currency menu at the foot of any page. You pay exactly the amount you see, in that currency.

Yes. Every single item in our collection is hand-sourced, genuine vintage or antique, carefully evaluated for its historical era, fabric quality, and craftsmanship.

Because our pieces are genuinely one-of-a-kind and antique or vintage, we cannot restock them once they find a home. However, we frequently source similar pieces for upcoming drops—make sure you sign up for drop alerts so you don't miss out!

Use Ask about this piece on its page, or send us a message with the piece's code.

Yes. Every piece is gently cleaned and steamed before it goes on the shop, unless the fabric is too delicate, and then we state that clearly on its page.

We photograph in daylight against a plain wall so the colour is as true as possible. Screens differ slightly, so if a shade matters, ask us and we will gladly describe it.

Yes. While our pieces are rare and final sale for change of mind or incorrect sizing, we want you to love what you receive. If an item arrives with a major structural flaw or differs significantly from its written description and photos that was not noted in the listing, you are fully entitled to a return and store credit in accordance with your statutory rights under the Australian Consumer Law. Please contact us within 14 days of delivery with your order number and clear photos of the issue so we can make it right.