Shipping information

Once your parcel is handed over to our shipping carriers, delivery timeframes are subject to their network standards.

Complimentary Shipping : We offer free standard shipping on all Australian orders over $300.

Standard Shipping : For orders under $300, standard delivery is a flat rate of $15 (estimated up to 6 business days).

Express Shipping : For faster delivery, express shipping is available as a flat rate of $20 (estimated up to 3 business days).

Signatures Required : All of our parcels are sent with signature-on-delivery required. If you aren't home when the courier arrives, your package will be safely held at your local post office for collection. We recommend shipping to a workplace or PO Box if your home address is unattended during the day.

Lost Parcels : In the rare instance that Australia Post officially confirms a parcel is permanently lost following an investigation, you will be issued a store credit valid for 3 years. Cash refunds are not available for lost orders.

Return-to-Sender : If an order is sent back to us for any reason, a store credit will be automatically issued, minus the initial delivery cost and any return-to-sender carrier charges.

Once your parcel is handed over to our shipping carriers, delivery timeframes are subject to their network standards.

Standard International ($35)
Sent via Australia Post International Standard (estimated 6 to 21 business days). Fully trackable with signature required upon delivery.

Express International ($50)
Sent via Australia Post Express International (estimated 3 to 5 business days to major metropolitan cities). Fully trackable with signature required upon delivery.

Customs & Import Fees

• US Orders: The total shown at checkout is fully inclusive of tariffs, meaning no surprise charges or extra fees upon arrival.
• Rest of World: Orders outside the US may incur local import duties or taxes once they reach your destination country. These are the buyer's responsibility and are non-refundable if the order is returned.

Lost Parcels & Returns

• Missing International Parcels: If an international shipment is officially confirmed as permanently lost following an Australia Post investigation, you will be issued a 3-year store credit (cash refunds are not available for lost orders).

• Returned Shipments: If a parcel is sent back to us, whether due to unpaid customs fees or a failed delivery, a store credit will be automatically issued, minus the initial shipping cost and any carrier return fees.